2 edition of operational management strategy to alleviate queuing and increase customer satisfaction in health and fitness suites found in the catalog.
operational management strategy to alleviate queuing and increase customer satisfaction in health and fitness suites
Karen J. Ellison
Written in English
Thesis (M.Sc.) - University of Surrey, 1996.
|Statement||Karen J. Ellison.|
|Contributions||University of Surrey. Surrey European Management School.|
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